Digital Products Terms & Conditions
Sutton Psychology | Dr Nicola Sutton
Last updated: February 2026
- About these terms
These terms and conditions apply to all digital products purchased or accessed through Sutton Psychology, including online courses, email challenges, and downloadable resources. By purchasing or signing up for a digital product, you agree to these terms.
- About us
Sutton Psychology is operated by Dr Nicola Sutton, HCPC-registered psychologist. Our products are hosted on the Kajabi platform and are available to customers worldwide.
- Who these products are for
Our digital products are designed for adults aged 18 and over. By purchasing or signing up, you confirm that you are at least 18 years old.
- What you are buying
When you purchase or sign up for a digital product, you are buying access to educational content. This may include video content, written materials, email sequences, downloadable worksheets, or other digital resources as described on the product page.
- Important disclaimer
All digital products sold by Sutton Psychology are educational resources only. They are not therapy, clinical advice, or a substitute for professional psychological support. Purchasing or accessing a digital product does not create a therapeutic relationship between you and Dr Nicola Sutton.
Results are not guaranteed and will vary from person to person. The content is based on psychological principles but is educational in nature. Dr Nicola Sutton and Sutton Psychology accept no liability for any outcomes resulting from use of the products.
If you are experiencing a mental health crisis, please contact your GP, call 999, or reach out to Samaritans on 116 123.
- Pricing and payment
All prices are displayed in GBP. Payment is taken at the point of purchase via the Kajabi checkout system. Customers outside the UK are responsible for any currency conversion fees applied by their payment provider. Prices may change at any time, but changes will not affect purchases already completed.
- Access to products
Once payment is confirmed or you have signed up for a free product, you will receive access via email and/or the Kajabi platform. It is your responsibility to ensure you provide a valid email address at the point of purchase.
Access to products is for the purchaser only. You are responsible for keeping your login details secure and must not share access with others. Sutton Psychology reserves the right to revoke access if these terms are breached.
- Refund policy
For paid digital products, Sutton Psychology offers a 7-day money-back guarantee from the date of purchase. If you are not satisfied with your purchase, you may request a full refund within 7 days by contacting [email protected]. Refunds will be processed within 14 working days of the request being approved.
After the 7-day period, no refunds will be issued. Free products are not eligible for refunds.
- Intellectual property
All content within Sutton Psychology's digital products remains the intellectual property of Sutton Psychology and Dr Nicola Sutton. This includes but is not limited to course materials, videos, worksheets, email content, and downloadable resources.
Products are for your personal use only. You must not copy, share, redistribute, reproduce, resell, or make available any content to any third party in any form. Screenshots, recordings, or downloads of content beyond what is provided are not permitted.
Any breach of this clause may result in immediate revocation of access without refund.
- Email communications
By purchasing or signing up for a digital product, you agree to receive transactional emails related to your purchase, including access details, course content, and order confirmations. These are necessary to deliver the product and are not marketing communications.
Marketing emails are separate and require your consent. You can unsubscribe from marketing emails at any time using the link provided in every email.
- Data protection and privacy
Sutton Psychology collects and processes personal data in accordance with UK GDPR and the Data Protection Act 2018. When you purchase or sign up for a product, we collect your name, email address, and payment details (for paid products). This data is processed through third-party platforms including Kajabi and our email marketing provider.
We never share your personal data with third parties for their marketing purposes and we never sell your personal data to any third party. You can request access to, correction of, or deletion of your data at any time by contacting us at [email protected]
For full details, please see our Privacy Policy.
- Availability and changes to products
We reserve the right to update, modify, or withdraw any digital product at any time. If a significant change is made to a product you have purchased, we will notify you by email. We will make reasonable efforts to ensure products remain accessible but cannot guarantee uninterrupted access due to circumstances beyond our control, including platform outages or technical issues.
- Limitation of liability
To the fullest extent permitted by law, Sutton Psychology and Dr Nicola Sutton shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of or inability to use our digital products. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
- Changes to these terms
We reserve the right to update these terms at any time. Any changes will be posted on this page with the date updated. Continued use of our products after changes have been posted constitutes acceptance of the revised terms.
- Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact
Sutton Psychology
Dr Nicola Sutton
Unit 5, Antioch Centre, Copperworks Road, Llanelli, SA15 2NE.
